Reset Cache

 Top  Previous  Next

Reset Cache is a unique option available to Helpdesk users when resolving issues in LAWGS.

 

To reset cache, complete the following steps:

 

1.Click the LAWGS Administration from the left menu.

RESULT:  The Search User Messages page appears.

 

2.Select the Reset Cache from the left menu.

  RESULT: The Reset Cache page appears.

 

3.To reset the cache for a specific Declaration Form, select the radio button and enter Declaration Form Tracking ID and click Submit.

  RESULT: The selected cache has been reset.

 

4. To reset the cache for All Declaration Forms, select the radio button and click Submit.

  RESULT: The selected cache has been reset.

 

5. To reset the cache for a specific Affiliation Org, select the radio button and enter Affiliation Org ID and click Submit.

  RESULT: The selected cache has been reset.

 

6. To reset the cache for All Affiliation Orgs, select the radio button and click Submit.

  RESULT: The selected cache has been reset.

 

5. To reset the cache for All Object Cache, select the radio button and click Submit.

  RESULT: The selected cache has been reset.