Resend Letter of Noncompliance

To Resend an LON complete the following steps:

1.  Select the Compliance Letter link at the left side of the screen.

    RESULT:  The Letter of noncompliance Search page appears.

2.  Enter search criteria to view a list of LONs and click the Search button.  You can search for an LON Based on one of the following criteria:

a.        Enter the Date Range (Create Date or Email Sent Date). Optionally you can enter or select Importer Organization, Broker Organization, Type of Noncompliance, Noncompliant Field, or Letter Status. Or,

b.        Enter the Case Number. Or,

c.        Enter the Entry Number.

RESULT:  The information matching the search criteria displays in the List of Letters of Noncompliance table. When searching by Entry Number, if there are no existing LONs, first page in the LON creation process , Form details – Noncompliant Field(s) Selection, is displayed.

3.  To manage an LON, click the corresponding Manage button.

    RESULT:  The Manage Letter of Noncompliance page is displayed.

4. Click the Resend button.

   RESULT:  The Resend Letter of Noncompliance page is displayed.

5. To add a new email address enter the address in the To or Cc field and click the Add button.

6. To delete an email address click the Remove button for that address.

7. Modify the Subject and Email Text fields as necessary and click the Send Letter button.

   RESULT: The Letter of Noncompliance Sent page is displayed with a confirmation that the LON was successfully emailed.